https://www.williampham.org/home daily 1.0 2023-05-11 https://images.squarespace-cdn.com/content/v1/624a19f85b958a7345aadf77/1649031309369-NWYLRWEOZYHI8ZZHL89W/Empathy+Mockup.jpg Home https://images.squarespace-cdn.com/content/v1/624a19f85b958a7345aadf77/1649608637665-TQOOQAUT6KIXFXARRRFD/RevisedSAP.png Home https://images.squarespace-cdn.com/content/v1/624a19f85b958a7345aadf77/8062b34a-4318-47a8-825c-cefa84f9ff13/Time+Management.png Home https://www.williampham.org/aboutme daily 0.75 2022-04-07 https://images.squarespace-cdn.com/content/v1/624a19f85b958a7345aadf77/0d6629cc-15f7-4761-a660-5e3d2b7a7f8d/Profile+Pic.jpg About Me I am an aspiring instructional designer with 5 years of experience in the education field and a proven knowledge of curriculum design and learner assessment. During my time as an educator, I honed my skills in identifying and bridging learning gaps by creating instruction that enhanced the learning experience for learners Naturally, I felt drawn to the instructional design field as I continue to develop my craft and continue to create engaging learning experiences and solutions. https://www.williampham.org/safety-action-plan daily 0.75 2022-04-10 https://images.squarespace-cdn.com/content/v1/624a19f85b958a7345aadf77/1649608637665-TQOOQAUT6KIXFXARRRFD/RevisedSAP.png Safety Action Plan - Safety Action Plan In this concept project, I was hired to design an elearning solution for a school. I collaborated with an SME at the campus that specialized in safety protocols. We met on 2 occasions to determine the problem and identify the best solution. At the end of the 2nd meeting, we completed our ADDIE layout and found that a short learning module with a scenario based practice and quiz would be the best course of action to allow learners to see the modifications to the Campus Safety Action Plan and utilize their knowledge in scenario based situations and a quiz. We determined that the goal of the module would be: By the end of the month, all learners will be able to implement and follow all modifications to the new SAP in drills and live situations. Explore how the ADDIE Model influenced the design process below. https://www.williampham.org/safety-action-plan-1 daily 0.75 2022-04-10 https://images.squarespace-cdn.com/content/v1/624a19f85b958a7345aadf77/f55cce9b-d2bd-43bc-8450-4f74ceb68ea8/Empathy+Mockup.jpg Empathy in the Workplace - Empathy in the Workplace In this concept project, the SME I collaborated with noted that hostile work environment reports were up by 20% since the previous year. Along with these findings, the SME also noted that there was an increase of unfavorable customer service reviews by 30% with a large percentage of the reviews referencing in some way, a lack of empathy from the customer service team. With this information, the SME and I set the following goals for the learning module: There will be a reduction of hostile work environment reports by 10% in the next 60 days There will be a reduction of unfavorable customer survey responses by 20% in the next 60 days. Explore how the ADDIE Model influenced the design process below. https://www.williampham.org/time-management daily 0.75 2023-05-11 https://images.squarespace-cdn.com/content/v1/624a19f85b958a7345aadf77/80ad5e36-44f4-460f-a56c-0bf7af7f9e1a/Time+Management.png Time Management - Time Management - Prioritizing Tasks In this training, I was tasked with creating a microlesson over a necessary soft skill while working in an office environment. The goal was to keep this microlesson short and not feel like a drawn-out training, while also hitting the following learning objectives: Learners will recognize the importance of prioritizing based on deadlines Learners will learn about the Eisenhower method and will practice applying it in a fictional scenario Explore how the ADDIE Model influenced the design process below.